Terms & Conditions
Shipping
We are able to ship our liquid wrap by ocean freight only. Once the order is submitted and accepted, we will start packaging and get it ready for shipping. Before the goods arrive to your nearest port, a freight forwarder will get in touch with you just to advise an ETA. Once the goods clear your local customs, you will be required to pay some small entrance fees to them. The freight forwarder in most of the cases will organize for you shipping from your closest sea port to your door but you are free to pick it up yourself if you advise them. Depending on your location, it might take up to 6 weeks and in some cases even a bit more (including custom clearance) for the goods to arrive to your door, this timing is not up to us so please be patient. This is the main reason we offer bigger batches and is worth to order bigger quantities as you will pay the same for 1 cubic meter even if you order 0.3 cubic meters or only 2 tins, and pay same as 2 cubic meters even if you order 1.1 cubic meters. Before purchasing you are free to contact us if you need any help or suggestions. We are able to supply clear matte peelable paint, 15 different colour pigments, pearls and colour-shift. With this amount of different standard colours, you will be able to make infinite colour combinations. Our suggestion is to get extra white and black and just 1 of each as suggested by our experienced active installers.
Refunds
If in any case, either for raw materials delay, a temporary machine break down or any other reasons than will pose us to a bigger delay, you will be notified immediately and if you are not happy to wait, you can get a full 100% refund. If your order has not been shipped yet and you just changed mind, we will give you a full refund, no question asked. Once the goods are processed and shipped we won't be able to offer a refund for obvious reasons. If you wish to return the goods, then you can, providing the boxes are still sealed, the tins locked and you pay shipping and return custom clearance fees. Once the goods are cleared and back to our warehouse, we will issue a full 100% refund.
Payment
Once you place an order, it will be reviewed by us to confirm we have all in stock and we can either decline or accept the order. If accepted, we will send the payment details and double check shipping fees to adjust it just in case we are able to find a slightly cheaper solution. In either cases we will get in touch with you as soon as possible to confirm the total amount and organize the payment via bank transfer to avoid extra transactions fees. We are happy to accept PayPal but in that case we will charge an extra 2.4% and extra related transactions fees.
PLEASE NOTE:
PLEASE NOTE:
- All emails will be from "[email protected]" and we will not send any emails from gmail or other email providers.
- When clicking the "Place Order" button, please make sure you understand that you are placing the order. That is not an enquiry.
Other Services
We can provide plain white label packaging if you wish to build your own brand wherever you are in the world. No mention of us or website on the package except the departure address required for shipping. Box will be plain and tins will be plain. If you order over 1000 tins you have the option to have them OEM printed with your design.
